Effective Date: January 2021 | Last Updated December 2024

About This Privacy Policy

This Privacy Policy describes practices for collecting, using, maintaining, protecting, and disclosing (“processing”) your personal information when you use our services (“Services”), such as when you:

• Visit a website of ours that links to this Privacy Policy (“Website(s)”), including SnapCleanHome.com
• Create an account with Snap Clean
• Make a purchase or other transaction with us
• Subscribe to or engage with our newsletters or other electronic communications
• Interact with our social media pages
• Click on our ads posted on third party sites
• Communicate with our service representatives or features (including via chat functions, email, text, or phone)
• Use our Services anywhere we collect information from you and refer to this Privacy Policy

This Privacy Policy also applies to personal information we collect from third parties about you. This Privacy Policy does not apply to websites, apps, videos (embedded or direct links), or other content (each a “Linked Site”) to which we link that are not operated by us. Linked Sites have their own personal information collection and use practices, and we are not responsible those practices. We encourage you to read each Linked Site’s privacy disclosures to understand how your personal information is processed.

Our privacy practices are subject to the applicable laws of the places in which we do business, so we have added region-specific terms that only apply to customers located in certain geographic regions, or as required by applicable laws.

What is Personal Information?

“Personal information” (sometimes called “personal data”) is a broadly defined term whose legal definition varies across jurisdictions. When used in this Privacy Policy, “personal information” includes information that is reasonably capable of identifying a particular individual (including through their device) either alone or when combined with information from other sources.

What Personal Information Do We Collect?

The personal information we collect about you depends on the nature and context of your interaction with our Company and Services. It may also depend on various choices you make about how to use the Services we offer, the functionality and features you choose or enable, your location, the devices you us to interact with our services, and applicable law. The following describes the personal information we collect about you and the way we collect it.

Personal Information You Give to Us

We collect the following categories personal information you provide to us, including the following:

• Your Personal Details For example, your first and last name, email address, phone number, physical address, job titles, and other contact information you provide.
• Account and Other Identifiers For example, a username, screen name, handle, account ID, assigned user ID, customer number, or similar identifier that can be used to identify and user or account.
• User Content For example, emails and text messages, photos, videos, audio recordings, customer support communications, comments/feedback, and any other content submitted by you. 
• Survey data We may contact some individuals to request participation in a survey or other general research. If you choose to take part in these, you may provide personal information, in or along with your survey responses, or in any other feedback or comments you give us.
• Contests, sweepstakes, and prize drawings data If you take part in a contest, sweepstakes, or prize drawing, then you may provide personal information, feedback, or comments to enter, or as part of the contest, sweepstakes, or prize drawing.
• Messages and email data We collect information about you when you send, receive, open, read or otherwise engage with messages, email, or other communications in connection with our Services, including whether you have opened or acted on those communications.
• Social Media Content For example, interactions with our social media pages and content you post on them. If you use a social media provider to register or login to your Snap Clean account, we will receive your personal information from them. 
• Other Personal Information You Provide If you provide us personal information other than that described above, we will collect it and use it for the purposes for which you provide it or other consistent purposes. 
• Inferences In certain instances, we may infer personal information about you based on the information you have provided to us or that we have collected about you.

Sensitive Personal Information Some jurisdictions have defined certain categories of personal information as “special” or “sensitive.” We collect the following categories of sensitive personal information when you provide it to us or allow us to collect it based on your interaction with us.

• Payment processing information For example, the form of payment, payment card number and details, bank account number, payment service provider, and other payment information you provide. Any payment card information you use to make a purchase on our Services is collected and processed directly by our payment processors, such as PayPal. The use of any payment information that you choose to share with PayPal is governed by its privacy policy.
• Demographic information For example, information that reveals your racial or ethnic origin, religious or philosophical beliefs, union membership, political opinions, or sex life or sexual orientation.
• Precise Geolocation You may choose to grant our Services permission to access your device’s precise geolocation, which we may use to confirm your address and help us operate or personalize our Services, including by tagging posts, providing information on or adding information to a map, and helping us show you more relevant content or ads.

Personal Information We Derive Through Your Use of Our Services

We and our third-party partners use cookies, web beacons, clear GIF, pixels, internet tags, and other similar tracking technologies (collectively, “tracking technologies”) to gather information when you interact with our websites, mobile apps, and email communications. We use some of these tracking technologies help us optimize and maintain the security of our websites and your account. We also use them for compatible purposes like save your preferences, fixing errors, and ensuring consistent service of our websites and mobile apps.

We permit third parties to use tracking technologies on our websites for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, and provide metrics on advertising effectiveness. The third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites.

The information we collect using these technologies includes:

• Device and Browser Identifiers For example, an assigned user ID, IP address, or similar identifier that can be used to identify your device. 
• Coarse Location Information A general approximation of your location that is not based on global position system (GPS) information. 
• Browsing and Search History Information about the content you view and searches you make on our Website(s).
• Website Log and Usage Data Information related to our pages you viewed, the services and features you used or interacted with, your browser type and details about any links or communications with which you interacted.
• Advertising Metrics Information about the advertisements you have viewed on our Website.

Personal Information We Collect From Third Parties

We may collect information about you from third parties (such as companies we partner with or that provide services to us) and public sources. For example:

• Sponsors and Content Providers Our Sponsors and other content providers will share personal information related to their workforce members and attendees of virtual events, webinars and other interactive programs.
• Vendors and partners Our vendors and partners may provide information to us, such as:
  
  • Information about users of our services for advertising, analytics, personalization, and measurement purposes.
  • Information about businesses to help us create business pages and offer our Services to businesses.
• Advertisers Our advertising partners provide us with information about their users or potential customers to help us personalize advertising and measure the performance of their advertisements.
• Other Users Users of our Services may provide contact information of other individuals to us, including their contacts’ names, email addresses, mailing addresses, and phone numbers, for sending out information related to our Services, including to send links to relevant content posted on or through our Services.

Who Provides Us with Personal Information?

We mostly collect personal information directly from you or based on your interaction with our Website. However, we also may collect personal information from third-party sources. These include Sponsors, our Business Services Providers, Marketing and Advertising Providers, government entities, our company affiliates, security services providers, other individuals, social media platforms, and other users of our Services.

Even if you aren’t a registered user of our Services, your information might still be collected. Some users may choose to share information about their contacts, including their name, email address, phone number, or other information. User may also post or comment with personal information about other users.

What Do We Do with Your Personal Information?

We may use your personal information for a variety of reasons. Depending on how you interact with our Services, these include using personal information:

• To deliver our Services to you and to improve them.
• To validate your identity as necessary to ensure the security of your personal information.
• To send you important information, such as information about your transactional interactions with us. 
• To send you marketing and promotional communications. 
• To facilitate communications. 
• To respond to your requests related to our Services.
• To maintain and improve the security and performance of our Services. 
• To anonymize, aggregate, or de-identify your personal information (so it can no longer identify you) in furtherance of conducting research and analysis.
• To make strategic decisions concerning our business operations.
• To deliver targeted advertising and to measure its effectiveness.
• To determine the effectiveness of promotional campaigns.
• To enforce, and review compliance with, the legal terms that govern our offerings in furtherance of our legitimate interest in ensuring adherence to the relevant terms.
• To comply with our legal obligations under applicable laws.
• To protect the rights, safety, and property of Snap Clean, our users, and third parties.
• In any other way we may describe when you provide the information.
• For any additional purpose, in which case we will notify you before we use it for such purpose. 

When we process personal information about you to comply with legal requirements or to perform our obligations under a contract with you or with our customer through whom you use our offerings, failure to provide such information may prevent or delay our fulfillment of these obligations.

When and With Whom Do We Share Your Personal Information?

We may share your personal information with the following:

·      Sponsors and Content Providers If we have obtained your personal information from a Sponsor or other content provider, or if you have attended content provided by them, we may share personal information related to your interaction with their content with them, typically for purposes of reporting attendance, sending follow up emails, or otherwise interacting with them. In some cases, Snap Clean is the joint-controller of the personal information we collect on behalf of Sponsors and/other content providers.

·      Business Services Providers These are those persons or entities with whom we have a relationship to provide business operations services and support to Company. These providers may include the following:

·      IT Operations Providers These include cloud computing service providers, internet service providers, data backup and security providers, functionality and infrastructure providers, and similar service providers.

·      Professional Advisors These include lawyers, accountants, consultants, security professionals, and other similar parties when disclosure is reasonably necessary to comply with our legal and contractual obligations, prevent or respond to fraud or abuse, defend ourselves against attacks, or protect the rights, property, and safety of us, our customers, and the public.

·      Marketing and Advertising Providers These include advertising, direct marketing, and lead generation providers, affiliate marketing program providers, retargeting platforms, data brokers, ad networks, marketing consultants, and similar services providers.

·      Affiliates  Our affiliates include our parent company, subsidiaries, joint venturers, or other companies that we control or that are under common control with us.

·      Legally Required Parties Persons to whom we are required by law to provide information, such as pursuant to a subpoena or a court order.

·      Reorganization  Persons involved in the consideration, negotiation, completion of a business transaction, including the sale, merger, consolidation, acquisition, change in control, transfer of substantial assets, bankruptcy, or reorganization, and any subsequent integration.

·      Authorized Disclosures To any party when authorized by the individual to whom it pertains to share it.

How Long Do We Keep Your Personal Information?

We will retain your personal information only for so long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; and the applicable legal requirements. In some circumstances, you may ask us to delete your information. Additionally, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

How Do We Protect Your Personal Information?

We have implemented and maintain reasonable security procedures and practices, appropriate to the nature of the information, to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no security measure is perfect, so we cannot guarantee the security of your personal information.

Do We Collect Information from Minors?

Our Services are not intended for persons under 16 years of age. We do not knowingly collect or process the personal information of individuals under the age of 16. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us their Personal Information, please contact us at office@snapcleanhome.com.

What Are Your Privacy Choices?

You can control the collection and use of personal information for some of our processing activities. This includes:

Adjusting Communication Preferences

• Emails From Snap Clean During the registration for Snap Clean, you should be presented with an opt-in to receive email communications. If you wish to no longer receive email communications, you can click on the “unsubscribe” link located at the bottom of the email, email Snap Clean at office@snapcleanhome.com to let us know, and we will remove you immediately. Opting out of marketing or newsletter emails will not opt-you out of all emails—we may need to send you transactional or similar emails related to your Snap Clean account, purchases, legal or contractual updates, or similar topics. You are not able to opt-out of these emails. 
• Emails from Snap Clean Sponsors and Partners During registration for a Snap Clean virtual event or webinar, you may be asked to opt-in to receive emails from the Sponsors of that specific event/webinar. If you choose to opt-in to receive email communication from the Sponsor, you can opt-out or unsubscribe at any time by clicking on the “unsubscribe” or similar opt-out link in the Sponsors’ email communication. If you are not able to do so, you can email Snap Clean at office@snapcleanhome.com to let us know and we will contact the sponsor immediately. Opting out of marketing or similar communications from Sponsors may not prevent all emails from Sponsor. Sponsors have their own privacy policies regarding the personal information they collect and process about you. We urge you to review their privacy policies regarding their processing of your personal information.
• Text Messages You may opt out of automated text notifications any time by replying “STOP,” or any alternative keyword we have shared with you.

Blocking Cookies

Most web browsers automatically accept cookies by default, but you can alter how your browser responds to cookies by adjusting the settings. Information about managing cookies for popular web browsers can be found in the links below:

• Safari (Desktop) and Safari Mobile (iOS).
• Firefox
• Chrome
• Microsoft Edge
• Brave

Blocking Google Analytics

Many websites, including ours, employ Google Analytics. To opt out of Google Analytics data collection, follow these instructions from Google.

Exercising Your Privacy Rights

Some jurisdictions provide covered individuals with specific privacy rights which can be exercised against covered entities. Depending on the jurisdiction, these rights may include the following:

• Access and Portability The right to know (or confirm) what personal information a business has collected about you, and to receive a copy of it.
• Deletion/Restriction The right to request that a business delete personal information it has collected from you or restrict how it is used, subject to certain exception.
• Correction/Rectification The right to request correction of inaccurate personal information maintained by the business.
• Opt-Out of the Sale/Sharing of Your Personal Information The right to opt-out of the sale of your personal information to third parties. The term “sale” varies by jurisdiction, but sometimes includes the right to opt-out of the use of personal information for targeted advertising purposes.
• Revoke Consent Where consent is required for processing under applicable law, you may withdraw your consent to the processing of your information at any time.
• Limitation/Restriction The right to limit or restrict a business’s use or disclosure of certain personal information.
• Opt-out of Profiling The right to opt- out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
• Non-Discrimination The right not to be discriminated against for exercising any of the rights conferred at law.

Snap Clean will honor the privacy rights afforded to individuals in accordance with applicable law.

You may make a request at any time to exercise your privacy rights listed above by emailing us at office@snapcleanhome.com. We will respond to your request within a reasonable period (if properly submitted) and in accordance with applicable law. If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. If we decline to act regarding your request, we will inform you of our decision and the reason for it, and, if applicable, with instructions on how you may appeal our decision.

Do We Update Our Privacy Policy?

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

How Can You Contact Us?

If you have questions or comments about this Privacy Policy or complaints and our privacy practices, please contact us at:

• Mail: Snap Clean, PO Box 163, Guthrie, OK 73044
• Email: office@snapcleanhome.com